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Knowledge base
General
Information
3
What are Beyond Slim's hours of operations?
Is Beyond Slim a Multi-Level Marketing (MLM) Company?
Does Beyond Slim collect sales tax?
Signing Up
Customers
2
How do I place an order as a customer?
How can I enroll as a customer if I do not already know a Beyond Slim Coach?
Coaches/Affiliates
2
How do I become a Beyond Slim coach?
How do I become a Beyond Slim Affiliate?
Login Assistance
Customers
2
How do I access my Beyond Slim account? (Customer)
How do I change or reset my password?
Coaches/Affiliates
2
How do I change or reset my password?
How do I access my Business Portal? (Coach/Affiliate)
Shipping
Tracking an Order
2
How can I track my package? (Customer)
How can I track my package? (Coach/Affiliate)
Shipping Information
2
How much does shipping cost?
How will my orders be shipped?
Account Assistance
Order History
2
How can I view my order history? (Customer)
How can I view my order history? (Coach/Affiliate)
Returns/Order Cancellations
3
What is the Return Policy?
Can I change or cancel an order after it has been placed?
Can I refuse my order or send it back as a "Return to Sender"?
Subscribe and Save Membership
Customers
4
How do I sign up for Subscribe & Save and start saving 30-40% on my orders?
How do I cancel my Subscribe & Save membership?
How do I make changes to my Subscribe & Save membership?
Why should I sign up for Subscribe and Save?
Coaches/Affiliates
4
How do I sign up for Subscribe & Save and start saving 30-40% on my orders?
How do I cancel my Subscribe & Save membership?
How do I make changes to my Subscribe & Save membership?
Why should I sign up for Subscribe & Save as a coach?
Compensation Plan
Affiliate Questions
2
What is the difference between being a Coach and an Affiliate?
Can I upgrade to a Coach Membership after becoming an Affiliate?
Coach Membership Questions
10
What is the difference between being a Coach and a Customer?
What are the benefits of becoming a Coach?
Why do you use the term "Coach" in Beyond Slim?
How do I personally enroll a new customer?
What are the benefits for Coaches enrolling new customers?
View all 10
Compensation Questions
5
How do I earn Beyond Bucks?
When can I expect to receive commissions?
When will I receive my 1099 form?
How can I earn income as a Coach with the Beyond Slim Compensation Plan?
Can I make income claims about the earning potential of Beyond Slim?
Products
ZipSlim
6
What is ZipSlim™?
How does ZipSlim work?
Is there research that supports the results of ZipSlim?
How do I use ZipSlim?
Should I order ZipSlim Charged or Caffeine Free?
View all 6
ZipBOOM
1
What is ZipBOOM™?
ZipBURN
3
What is ZipBURN™?
Can ZipBURN be taken alongside ZipSlim?
Can ZipBURN be purchased with Beyond Bucks?
RS90
1
What is RS90?
RSN
1
What is RSN?
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